Shipping Policy
A LEGAL DISCLAIMER
At Skin&Co, we aim to ensure that your order arrives safely and promptly.
This Shipping Policy outlines how we process, handle, and deliver all product orders placed through our website.
SHIPPING POLICY - THE BASICS
We currently ship across Canada.
All orders are processed within 1–3 business days after payment confirmation. Once shipped, you’ll receive an email confirmation with your tracking information.
Delivery times vary by location and carrier, typically ranging between 3–7 business days for most destinations.
Please note that holidays, weather conditions, or courier delays may affect delivery times — we appreciate your understanding.
SHIPPING FEES
Shipping rates are calculated at checkout and depend on your location and the size of your order.
From time to time, we may offer free shipping promotions within Canada — these will be clearly advertised on our website.
LOST OR DAMAGED PACKAGES
Shipping rates are calculated at checkout and depend on your location and the size of your order.
From time to time, we may offer free shipping promotions within Canada — these will be clearly advertised on our website.
INTERNATIONAL SHIPPING
If your order arrives damaged or does not arrive within the estimated timeframe, please contact support@skinandco.ca within 7 days of delivery.
We’ll work directly with our carrier partners to resolve the issue as quickly as possible.
SHIPPING FEES
Shipping rates are calculated at checkout and depend on your location and the size of your order.
From time to time, we may offer free shipping promotions within Canada — these will be clearly advertised on our website.