Privacy Policy
A LEGAL DISCLAIMER
At Skin&Co, your privacy and trust are important to us.
This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you visit our website, make a purchase, or book a treatment.
By using our website, you agree to the terms of this Privacy Policy.
We are committed to handling your information responsibly and in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws in Canada.
PRIVACY POLICY - THE BASICS
Depending on your interaction with us, we may collect:
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Personal Identification Information: Name, phone number, email address, and billing or shipping address
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Payment Information: Securely processed through third-party payment gateways — we do not store full credit card details on our servers
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Appointment Information: Medical or treatment history you voluntarily share with us to tailor your skincare and aesthetic services
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Website Data: Cookies and analytics data that help us understand website traffic, preferences, and user behaviour
You can adjust your browser settings to decline cookies, but this may limit some website functionality.
WHAT INFORMATION WE COLLECT
Depending on your interaction with us, we may collect:
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Personal Identification Information: Name, phone number, email address, and billing or shipping address
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Payment Information: Securely processed through third-party payment gateways — we do not store full credit card details on our servers
-
Appointment Information: Medical or treatment history you voluntarily share with us to tailor your skincare and aesthetic services
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Website Data: Cookies and analytics data that help us understand website traffic, preferences, and user behaviour
You can adjust your browser settings to decline cookies, but this may limit some website functionality.
HOW WE PROTECT YOUR INFORMATION
Skin&Co implements security measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction.
All payment transactions are encrypted using SSL (Secure Socket Layer) technology, and access to personal information is restricted to authorized personnel only.
THIRD-PARTY SERVICES
We may partner with third-party vendors for payment processing, shipping, analytics, or appointment scheduling. These providers only collect, use, and disclose your information as necessary to perform their services.
Some third parties may be located outside of Canada, in which case your information may be subject to foreign privacy laws.
YOUR RIGHTS & CONSENT
You have the right to:
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Request access to the personal information we hold about you
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Correct or update your personal information
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Withdraw consent for marketing communications at any time
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Request deletion of your data, where legally permissible
To exercise these rights, please contact us at support@skinandco.ca.
By providing your personal information, you consent to its collection and use in accordance with this Privacy Policy.
RETENTION OF INFORMATION
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
CHANGES TO THIS POLICY
Skin&Co reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Modified” date.
We encourage you to review this policy periodically to stay informed about how we protect your information.
